A retainer is a bit like a monthly subscription that allocates you hours of awesome. expertise and solutions — which you can use for whatever you need. It allows us to get even more strategic and think long-term about your brand, while adding digital and creative services to your business toolkit. So, whether it’s web support or content creation, we’ve got it covered.
No month is ever going to be exactly alike. That's why you can use retainer hours across all of our services, for whatever your project needs the most. You'll get preferential rates and ongoing access to our team. It's the most effective way for us to support your brand growth.
We help put the plan in place to drive your brand forward, but then stick with you to see it through; monitoring success as we progress towards reaching your goals.
With our retainers, you have access to our full range of services and expertise across our studio, so you can use your hours for whatever you like. Whether that's a logo update, development work or consultancy.
With dedicated calendar availability every month, your hours will always be accounted for in our schedule. We also offer SLAs, for when you need support with extra fast turnarounds.
For support requests we use an online ticketing portal, which makes it easy to raise any issues, bugs or new feature requests directly to our development team.
The more hours you allocate to your retainer, the better rates you get. That can make it a more cost-effective option than working with us on an ad-hoc or semi-regular basis.
As one of our retainer clients, you will receive exclusive access to the Ambassador tier of awesome. club, our in house loyalty scheme.